Express Mail Service

EMS (Japan Post)

Our items will be delivered via "EMS (Express Mail Service)," a safe, simple, and convenient international mail service that ships to over 120 countries and regions worldwide.

Shipping Fees

Shipping fees vary depending on the destination country/region. Therefore, after you place an order, our staff will review your shipping address to determine the shipping fee, which will then be added to your final billing amount.

We will send you the shipping fee details via email. Please be sure to review and check this email.

Estimated Delivery Dates

Depending on stock availability, items may need to be retrieved from a separate warehouse before shipping. As a result, it may take longer than usual to ship your order.

Japan Post Shipping Fee Simulation

If you would like to estimate your shipping fee in advance, please use Japan Post's shipping fee calculator.

Click here to calculate international shipping rates and delivery days.
※ Note: When using the simulation site above, please select "Miyazaki" (宮崎県) for step "3. Select prefecture from which the article is sent."

Payment Method

Credit Card is the only accepted payment method for international orders.

Available Payment Options

Lump-sum (one-time) payment, installment payments, and revolving payments are available.

Total Payment Amount

Total: Total Price of Items + Shipping Fee

※ If there are any changes to the total amount, we will notify you of the revised price via email.
※ All prices listed above include tax.

Personal Data Protection

We utilize an SSL/TLS encryption system. Your personal data is fully encrypted when transmitted to our servers, ensuring it cannot be accessed or read by any third party.

Important Notes Regarding Card Use

• Card Errors: If a card error occurs for any reason, we will contact you via email. Please note that this may cause delays, and we may not be able to meet your requested delivery date.
• Order Cancellation: If we request an update to your credit card info or payment method and no changes are made within 7 days, your order will be automatically canceled.
• Identity Verification: To prevent fraudulent card use, we may request identity verification (such as a phone confirmation) when you place an order.
• Cardholder Name: Credit cards must be under the same name as the person placing the order. Cards under a different name cannot be accepted.
• Pre-Orders: For pre-order items, card payment will be officially processed and completed at the time your order is confirmed.
• Pre-Order Cancellations: If you cancel a pre-order before the item ships, a refund or credit offset will be processed later through your credit card company.
• Refund Details: For specific refund dates or processing methods, please contact your credit card issuer directly.

Important Notes on Using EMS

International shipping has different terms and conditions compared to domestic shipping. Please read and agree to the following precautions before placing your order.

1. Requesting International Shipping: If you would like international shipping, please clearly state this in the "Remarks" (Notes) section when placing your order.
2. Payment Restrictions: Credit Card is the only available payment method.
3. Customs Duties & Taxes: Any customs duties, import taxes, or related clearance fees incurred in the destination country must be paid by the customer.
4. Returns & Exchanges: Please note that we do not accept any returns, exchanges, or cancellations for international shipments once the order has been shipped.

If you have any other questions, please contact us from here.